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Please review this checklist prior to making your reservation to ensure that you are familiar with the requirements of a puppy, and with our procedures.
Contract & Warranty- Please review our puppy purchase contract/health warranty (available on our "Pups" page). Puppies are sold to most homes on a CKC non-breeding agreement unless otherwise agreed in writing at the time of reservation. Be sure that if you are even remotely considering breeding, that you indicate this on your reservation form so we can discuss it in advance.
Responsibility - The first few months of puppy ownership can be very busy. Ensure that you have the time, patience, and facilities to properly house and care for a rambunctious lab puppy. There may be sleepless nights as the puppy adjusts to your home and routine. Be prepared to provide constant supervision and/or a safe place for the puppy to be while unsupervised (crate, outdoor kennel, etc). You must have a securely fenced yard and someone (you, a friend, or a dog-walker) will need to be available during the day to exercise and potty the puppy. Labs are slow to mature and will remain 'puppyish' for up to three years or more! You will need to ensure that you have the financial ability to take care of extra 'puppy' expenses such as vaccinations and vet checkups, spay/neuter, puppy classes, chew toys, high quality food, day care or dog walkers,etc as well as any emergencies that may come up. You must be sure that at the time the puppies are ready to go to their new home, you will personally be available for your puppy's pick up (from our place or from the airport in Vancouver, BC- if you are a US resident you WILL need a passport to get into Canada). You should not be planning any vacactions for at least the first few months. Puppies who are not fully vaccinated (ie - less than 16 weeks) can NOT go to a
boarding kennel and will find changes to their new routine very disruptive.
Support - We will do our best to provide any answers or information you need prior to or after your puppy arrives at your home- we don't know everything but have a lot of experience finding answers to questions and can almost certainly help in some way with most problems. This includes our comprehensive health warranty which you can see on our "Pups" page. We can also help you find a good vet and trainer in your home town. By buying an Eromit puppy, you will become a part of our extended family - please be prepared to send us lots of updates!
Travel arrangements - please let us know how/when you plan to get your puppy. They are ready to go at 8 weeks of age and NOT ONE DAY prior (we are firm on this!) Starting January 2013, we will no longer be shipping puppies unaccompanied by air cargo - but can plan to meet you at an airport or pre-designated major Canadian city in exchange for travel expenses. Please inquire if you would like more information about this option and what costs may occur. We always prefer to have you come to Eromit Acres for pickup if possible, sothat you might meet the rest of your puppy's family too.
Your deposit is non-refundable once accepted, except in the case that a puppy matching your first or second choice in color/sex is not available, there are no puppies with a suitable temperament/structure for what you require, or the litter doesn't take at all. Please confirm your preferences at the time you place your deposit. If no puppy is suitable for you, based on our assessment of structure and personality, you may choose to have your deposit refunded, or move it to the next available litter. We do reserve the right to refund a deposit for any reason at any time at our discretion.
Payment - a $250 deposit (CANADIAN FUNDS ONLY) is required to hold a puppy (as well as our completed & approved reservation form). We accept Cash, Certified Cheques, Money Orders,or Email Transfers. We can only accept personal cheques for puppy deposits and will NOT accept them for a final balance payment. Purchase price includes taxes (the specifics will be posted on each litter page). Please see full payment terms and conditions here.
Puppy Availability: We can not promise how many puppies will be born in each litter, or how many of each color and sex will be born. We take advanced reservations/deposits based on typical litter averages and prefer to 'under plan' slightly so that no buyers are disappointed if at all possible.... however, we can't control nature and sometimes do end up with smaller litters or missed breedings. If you are planning to reserve a puppy from a breeding that has not yet occurred, then please note that we can not guarantee when exactly the puppies will be born or available for pick up, but will provide our best guesstimate. If getting a puppy is quite dependant on the timing of the litter, please indicate this on thereservation form - we always do our best to make sure a breeding is successful and as planned and we will keep you informed as each milestone occurs (female comes into season, is bred, ultrasound confirms pregnancy, babies are born, etc.) By submitting your reservation, you indicate that you understand as living creatures,sometimes our females delay their cycles, come into season early, or have litters that are smaller, larger, or with a different proportion of male/female/color ratios than we would have expected, and that we can not control these things. If at the time of reservation, we think that your odds of gettinga puppy of the color/sex from the litter you desire is low, we will let you know so that you can make an informed decision, but please do not make a reservation if you are still puppy shopping with other breeders or are not fully ready to commit.
Puppy assignments - will not be made prior to 6 weeks of age (usually matches are made closer to 7 weeks). We will make puppy selections based on your preferences for color, sex, and personality/training goals and the observations we have made during our 24/7 interactions with the puppies. You will not choose your own puppy. Visit this page to see how puppies are matched to their families.
Training- We highly recommend puppy kindergarden and basic obedience classes for your puppy. These will help teach good manners and provide opportunities for socialization, which are crucial to your puppy's well-being, and allow you to develop a special bond with your puppy amid distractions. All retriever puppies go through a phase of barking, mouthing, chewing, jumping up, etc. No puppy is born perfectly well-mannered - you must train it to behave. If you do not want to deal with these types of behaviors, you may be more suited to an older pup or adult dog, or should ask about our Puppy Headstart training program (although we do recommend that graduates of the headstart program continue their training with group lessons). We can help you find a trainer or classes in your area if needed. You should expect to spend time each and every day training your puppy throughout his life. This will in addition to the time you spend exercising, grooming, playing with and socializing your pup.
A puppy is a life-long commitment.You should be prepared to care for, train, exercise and love this puppy each and every single day, for better or worse, rain or shine, for at least the next 12-15 years. Please ensure that your lifestyle is suitable for such a commitment prior to reserving your puppy. Think about the long term - will you be moving? changing jobs? adding a new baby? How will these changes affect your dog ownership ability? Do not commit to a puppy unless you can commit for the dog's entire life. We understand that sometimes life brings unexpected changes.... in the unexpected event that you can't keep your puppy (or adult dog) we have a lifetime return policy - he or she may be returned to us at any time during it's life. As part of our Eromit purchase contract, your puppy will ALWAYS be welcome home with us. This is our pledge!